Our Care Philosophy

We welcome you as a patient and appreciate the opportunity to provide you with medical services. You can expect to be treated professionally and courteously at all times. More than any other specialty, the practice of Obstetrics and Gynecology requires mutual understanding, respect and confidence. Our approach to your care is to include you in the medical team. We want to give you accurate information so that you can decide for yourself what is best.

Specialities

Dr. Roberts has special interests and training in infertility and female urinary problems. Our services include laparoscopic and laser surgery, cystoscopy, urethroscopy and urethral dilatation, urethral sling operations, NeoControl pelvic muscle strengthening, ultrasound, obstetric analgesia, circumcision, high-risk obstetric evaluation, hysteroscopy, cryosurgery, LEEP, and endometrial ablation.

Patient Information

We welcome you as a patient and appreciate the opportunity to provide you with medical services. You can expect to be treated professionally and courteously at all times. This information is designed to answer commonly asked questions. The more you know about our policies and methods of practice, the more we can be of service. If you have any questions, please do not hesitate to ask any of our staff. The doctor and the office staff work together as a team. All have been trained as professionals and take great pride, in their capabilities. We will make every effort to earn your confidence.

The Obstetrician Gynecologist is the woman's healthcare specialist; specially trained to manage normal and abnormal pregnancy, assist labor and delivery, perform female pelvic surgery, and evaluate a woman's overall health condition and make appropriate treatments. In this capacity, we treat women of all ages with problems including pregnancy, childbirth, contraception, vaginal bleeding, miscarriage, pelvic cancer and tumors, infertility, family planning, sexual function, pelvic pain, breast diseases, venereal disease, menopause, urinary infection, and incontinence.

Dr. Roberts would be happy to serve as your primary care physician if you so choose. Should the need arise, he will refer complex problems to the specialist best able to care for you. Please use the links below for more information on specific topics.

Appointments

Patients are seen by appointment only, so please call in advance to reserve time for you. THE BEST TIMES TO CALL FOR AN APPOINTMENT ARE AROUND 11 AM & 4PM. Our staff may inquire about the nature of your visit so that we may plan sufficient time to take care of your needs.

Patient Registration Forms

If you are a new patient, please take a few minutes to fill out the following forms with your medical history before you arrive for your appointment -- this will help us help you with staying on schedule.

Form 1
Form 2
Form 3

Your Office Visit

We will make a sincere effort to honor your scheduled appointment time. IT IS ALSO FRUSTRATING TO US IF YOU HAVE TO WAIT. Reasons for delays include emergency surgery, emergency office add ons, childbirth, scheduled surgery overruns, hospital problems, scheduling errors, emergency phone calls, and patients being late. If the delay will be more than thirty minutes, we will try to notify you so that you may reschedule your appointment if you wish. If you are unable to keep your scheduled appointment time, please notify us so that we can give another patient your time slot and not cause you a delay in the future.

We are happy to have you bring your husband, parent or companion with you on any visit and will discuss your care with them, with your consent. We also enjoy seeing your recently delivered infants, however, older children can be disruptive, especially during new patient or extensive consultation visits.

All discussions and records in our office are confidential and will not be divulged or released to anyone including family members without your consent. Discussion of your care with a referring physician involves implied consent, however, if you desire certain areas of confidence, we will respect them. To ensure your privacy we do not transmit any medical or billing information electronically and only use mail or fax.

Telephone Calls

After hours, our main number (936) 756-7788 is available for leaving a NON EMERGENCY message for the office staff to receive the next business day. The Woodlands numbers (281) 419-8111 and (936) 441-2203 and the number (936) 441-2203 are assigned to an answering service after hours and are for reaching Dr. Roberts for EMERGENCIES. Medical questions are best handled during your regular visits, so write them down to remind you to ask. The office staff will answer your questions during office hours or relay your information to the doctor or nurse. Your call will be returned at our earliest opportunity. Please leave an alternate number if you will be leaving soon. When requesting any medication, please provide your pharmacy phone number. Routine prescription refill requests should be handled with regularly scheduled appointments. If you have missed a follow-up appointment, try to request a medicine refill during office hours.

Contraception

You will use best what you believe is best. We give you the information you need to make your choice.

Surgery

Prior to surgery, we encourage a visit with your husband or partner to discuss reasons for Surgery, other forms of treatment, risks involved, and benefits to be gained.

Childbirth

We encourage family oriented, prepared childbirth for two reasons: First, the education process removes the fear of the unknown and provides a step by step approach to understanding pregnancy, labor and delivery. Second, the husband is included in a meaningful way. We want your delivery to be safe and enjoyable.

Infections

We encourage an office visit for accurate diagnosis and specific therapy for urinary and vaginal infections. We recommend forcing fluids for urinary infection, and cleansing tub baths without soap for vaginal infection until you can be seen. Please do not douche or use a vaginal cream prior to a visit for a vaginal infection.