Lorena Graduated Medical Assistants Certification training and was hired in June 2010. She meets new patients and gathers their information for our electronic records. She asks what our office can do to help them and then introduces them to Dr. Roberts. New patients then consult with Dr. Roberts in his office before any physical examination. Lorena assists with exams and procedures, draws blood, gives injections, interprets in Spanish, if needed, and reassures our patients that they are well cared for.